Help Your Students Avoid These Common Errors 

When students complete their online applications for an ARRT credential, many make one of these common errors. Review this information with them to ensure their application process goes smoothly.

Since we created online applications for most students, we’ve found two common errors that can complicate the application process. Please alert your students to these potential pitfalls. 

ADA Accommodations 

The application asks if candidates need accommodations under the Americans With Disabilities Act. Quite a few people click yes—even after the application asks whether they’re sure. Then the candidates aren’t sure how to undo their response. 

If students accidentally answer yes to the question about accommodations and want to correct it, they should: 

• Access Message Center in their online ARRT account.  
• Create a new message stating that they don’t need accommodations and they’d like ARRT to process the application. 
• Select the category Earning a Credential and send the message. 

See our companion article to learn more about what accommodations are, who is eligible for them, and how to apply. 

Entering Incorrect Information 

Students frequently spell their name incorrectly or enter the wrong date of birth. Remind your students to carefully proofread their applications before they submit them.  

Each student should also review the Candidate Status Report they’ll receive from us. The name on the Candidate Status Report must be identical to the name on both pieces of identification a candidate will bring to the Pearson VUE test center. 

If candidates don’t notice an error, and their identification at the test center doesn’t match the information they provided, they won’t be allowed to take the exam that day. In that case, they’ll forfeit their application fee, and they’ll have to reapply and pay a new fee to open a new exam window.  

If they need more information, students should review the section of the Primary Eligibility Pathway Handbook that begins on Page 18. 

Questions?  

If students have questions, they may use Message Center or call ARRT at 651.687.0048. They should choose the option for earning an ARRT credential. 

If you have questions, use one of these options to contact us. 

• Call 651.687.0048 and choose the option for Program Directors.  
• Email programdirectors@arrt.org.